How It Works

1. Visit the Create a Community Page

In literally minutes, you, a friend or family member can fill out the form on our Create a Community page. Simply enter the name of the community being created and your name and email address. Who should create the community?

2. Invite members who want to help

Next, enter the names and email addresses of those you wish to be part of your community. Start with people who have expressed interest in helping. You can keep adding names once your community is created. Members have to be invited to join your community or request membership. Members receive a “welcome” email message about the community, with sign-in information.

3. Enter volunteer tasks

Go to the Administration Tab in your community and begin posting needs with our easy to use templates. This may include dinner on Monday, Wednesday, and Friday nights; or rides to medical appointments on Tuesday mornings. Members are notified by email when new needs are posted. The system sends reminders to volunteers so no one forgets their commitments.

4. Add more information to your community

Now, you can add more to your community – post photos, create custom sections, add resources from our nonprofit partners, and more. And, members can post well wishes, share announcements, and send messages to the family.

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Having Trouble?

Having Trouble? We’re here to help.

Click on one of the links below to find an answer.

Technical Support

For help using the system, we encourage you to read our help documentsi

Our Member Support Team is available to help you round the clock. Contact the Member Support Center for assistance.

Ideas? Feedback?

We regularly incorporate your suggestions and feedback into the Lotsa Helping Hands experience. We welcome your ideas and feedback.

Share your Story

Seeing the difference our Communities have made in people’s lives, we created The Story Project, a place for our members to share their personal stories in their own words. Tell us your story.

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